From 1 Jan 2023 onwards, all Tourist Guides will have to login with their Singpass,the TRUST Portal ID will no longer be available.
From 11 April 2021 onwards, all business users (with UEN-registered entities) including Travel Agents and Training Providers
will have to login with their Singpass instead of Corppass. For more information, visit go.gov.sg/corporate-login
Please login to www.singpass.gov.sg to register if you do not have a Singpass.
Travel Agents and Tourist Guides Licensing System
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<p>Using the SELECT command, results were returned in the same order the records were added into the database. This is the default sort order. In this section, we will be looking at how we can sort our query results. Sorting is simply re-arranging our query results in a specified way. Sorting can be performed on a single column or on more than one column. It can be done on number, strings as well as date data types.</p><h2>What is ORDER BY in MySQL?</h2><p><strong>MySQL ORDER BY</strong> is used in conjunction with the SELECT query to sort data in an orderly manner. The MySQL ORDER BY clause is used to sort the query result sets in either ascending or descending order.</p>
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<p>3. It is an offence to provide guiding services without a valid tourist guide licence as stipulated under Section 19B of the Singapore Tourism Board (Amendment) Act 2014:</p> <p> Licence required to act as tourist guide, etc.<br /> 19B.—<br /> (1) Subject to subsection (2), no individual shall —<br /> (a) act as a tourist guide; or<br /> (b) offer to act as a tourist guide, or advertise in any way that he is or is willing to act as a tourist guide, unless he holds a valid tourist guide licence.</p> <p> (3) Any person who contravenes subsection (1) shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $5,000 and, in the case of a second or subsequent offence, to a fine not exceeding $10,000.<br /> </p>
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<p>Please note that the following changes have been made to the “<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=157">Updated Advisory on Safe Management Measures for Tours Re-Opening in Phase 2</a>” and “<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=157">Safe Management Measures Required for Tours Re-Opening in Phase 2: Manual for Tour Operators and Tourist Guides</a>” with effect from 1 Nov 2020:</p> <p> </p> <ul> <li>For walking, cycling and kayaking tours, maximum number of participants has been increased from 10 pax to 20 pax. Participants must be split into groups, with maximum number of pax in each group capped at prevailing social gathering group size.</li> <li>Use of TraceTogether app or token by participants has been made mandatory.</li> </ul> <p> </p> <p>For more details on the changes, please refer to the attached documents.</p>
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<p>Please note that the following changes have been made to the “<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=155">Updated Advisory on Safe Management Measures for Tours Re-Opening in Phase 2</a>” and “<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=155">Safe Management Measures Required for Tours Re-Opening in Phase 2: Manual for Tour Operators and Tourist Guides</a>” with effect from 26 August 2020:</p> <p> </p> <ul> <li>Under “2d. During-Tour Checklist”, tour operators and tourist guides must comply with all other prevailing Sector Specific Requirements that will apply to the Points of Interest visited as part of the tour, for example, attractions, retail shops and F&B outlets.</li> </ul> <p> </p> <p>For more details on the changes, please refer to the attached documents including FAQs for Tours Reopening.</p>
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<p>On 28 June 2020, Singapore Tourism Board shared the <a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=152">Advisory on Safe Management Measures (SMMs) for Tours Re-Opening in Phase 2</a> which provides guidance on the necessary SMMs that Tour Operators and Tourist Guides need to adhere to before resuming tours.</p> <p> </p> <p>With effect from 27 July 2020, the following changes to the SMMs will apply:</p> <p> </p> <ol> <li>For walking, cycling and kayaking tours, maximum group size has been increased from 5 pax to 10 pax (excluding tourist guide), with maximum 5 pax allowed in any one sub-group.</li> <li>Operating capacity for conveyance-assisted tours will be capped at 50 pax or at the operating capacity of the conveyance after implementation of safe management measures, whichever is lower.</li> <li>For all tours, there should not be more than 5 pax in a sub-group and maintain at least 1m safe distance between sub-groups. Ensure no intermingling between different sub-groups at all times.</li> <li>Tour duration limit has been increased from 2 hours to 8 hours.</li> </ol> <p> </p> <p>For more details on the changes, please refer to the attached “Updated STB Advisory on Safe Management Measures for Tours Re-Opening in Phase 2” and “Safe Management Measures Required for Tours Re-Opening in Phase 2: Manual for Tour Operators and Tourist Guides”.</p>
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<p>Using the SELECT command, results were returned in the same order the records were added into the database. This is the default sort order. In this section, we will be looking at how we can sort our query results. Sorting is simply re-arranging our query results in a specified way. Sorting can be performed on a single column or on more than one column. It can be done on number, strings as well as date data types.</p><h2>What is ORDER BY in MySQL?</h2><p><strong>MySQL ORDER BY</strong> is used in conjunction with the SELECT query to sort data in an orderly manner. The MySQL ORDER BY clause is used to sort the query result sets in either ascending or descending order.</p>
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<p>3. It is an offence to provide guiding services without a valid tourist guide licence as stipulated under Section 19B of the Singapore Tourism Board (Amendment) Act 2014:</p> <p> Licence required to act as tourist guide, etc.<br /> 19B.—<br /> (1) Subject to subsection (2), no individual shall —<br /> (a) act as a tourist guide; or<br /> (b) offer to act as a tourist guide, or advertise in any way that he is or is willing to act as a tourist guide, unless he holds a valid tourist guide licence.</p> <p> (3) Any person who contravenes subsection (1) shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $5,000 and, in the case of a second or subsequent offence, to a fine not exceeding $10,000.<br /> </p>
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Dear Travel Agents,<br><br>The new Travel Agents and Tourist Guides Licensing System (TRUST) is now live! Current licensees can login to their accounts via CorpPass.<br><br>For technical assistance, please contact the TRUST helpdesk at 6833 6035 between 8am to 8pm, Mondays to Fridays (excluding public holidays) or at <a href="mailto:trust_helpdesk@tele-centre.com">trust_helpdesk@tele-centre.com</a>.<br><br>We hope you have a pleasant experience with the new TRUST!
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<p>ACRA related services will not be available from 12am to 8pm every Saturday due to maintenance of ACRA's system.</p> <p>We apologise for any inconvenience caused.</p> <p>For technical assistance, please contact helpdesk at 6833 6035 (office hours) or email TRUST_Helpdesk@tele-centre.com</p>
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<p>Using the SELECT command, results were returned in the same order the records were added into the database. This is the default sort order. In this section, we will be looking at how we can sort our query results. Sorting is simply re-arranging our query results in a specified way. Sorting can be performed on a single column or on more than one column. It can be done on number, strings as well as date data types.</p><h2>What is ORDER BY in MySQL?</h2><p><strong>MySQL ORDER BY</strong> is used in conjunction with the SELECT query to sort data in an orderly manner. The MySQL ORDER BY clause is used to sort the query result sets in either ascending or descending order.</p>
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<p>3. It is an offence to provide guiding services without a valid tourist guide licence as stipulated under Section 19B of the Singapore Tourism Board (Amendment) Act 2014:</p> <p> Licence required to act as tourist guide, etc.<br /> 19B.—<br /> (1) Subject to subsection (2), no individual shall —<br /> (a) act as a tourist guide; or<br /> (b) offer to act as a tourist guide, or advertise in any way that he is or is willing to act as a tourist guide, unless he holds a valid tourist guide licence.</p> <p> (3) Any person who contravenes subsection (1) shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $5,000 and, in the case of a second or subsequent offence, to a fine not exceeding $10,000.<br /> </p>
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<p>Dear Tourist Guides,<br /> <br /> One of the recommendations by the Tourist Guide Taskforce set up in 2015, is the Area Tourist Guide (ATG) scheme. The ATG scheme was previously known as the Specialised Tourist Guide scheme. The scheme has been renamed after taking in feedback that 'Area' refers more accurately to a guide who possesses expertise in an area of expertise.<br /> <br /> The ATG scheme allows domain knowledge experts to share their passion and knowledge with visitors. To ensure visitors receive good guiding services, these individuals have to complete requisite training for basic guiding skills and knowledge. The scheme also allows better segmentation of guides for visitors to identify TGs according to their special interest.<br /> <br /> The ATG scheme will be soft-launched today. Going with a soft launch will allow for refinements to the scheme based on industry feedback (where necessary). Please see attached application form and infographics for more information.<br /> <br /> Regards,<br /> Tourist Guide Licensing Department<br /> Singapore Tourism Board<br /> </p>
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Dear Tourist Guides,<br><br>The new Travel Agents and Tourist Guides Licensing System (TRUST) is now live! Current licensees can login to their accounts via SingPass/Portal ID.<br><br>For technical assistance, please contact the TRUST helpdesk at 6833 6035 between 8am to 8pm, Mondays to Fridays (excluding public holidays) or at <a href="mailto:trust_helpdesk@tele-centre.com">trust_helpdesk@tele-centre.com</a>.<br><br>We hope you have a pleasant experience with the new TRUST!
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Dear Tourist Guides,<br><br>Please see the attachment for the Glossary of Tourism Common Terms.<br><br>Regards,<br>Tourist Guide Licensing Department <br>Singapore Tourism Board
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Dear Tourist Guides,<br><br>With effect from 1 January 2019, public areas within the Orchard Road precinct will be designated as a No Smoking Zone (NSZ) where smoking will only be allowed at Designated Smoking Areas (DSAs). Visitors to Orchard Road can look forward to a healthier and more pleasant shopping environment. <br><br>Please refer to the attached advisory letter and the DSAs boundaries at Orchard Road from National Environment Agency (NEA) for more information. <br><br>It is advisable to check online for the latest Designated Smoking Area at https://www.nea.gov.sg/ORNSZ <br><br>Any feedback or clarifications, please contact officers from NEA, Ms Amanda Ng at DID 67319427 or Ms Denise Lee at DID 67319254<br><br>Regards,<br>Tourist Guide Licensing Department <br>Singapore Tourism Board <br>
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A Workgroup consisting of representatives from the Society of Tourist Guides (Singapore), Tour Guide Chapter and Singapore Tourism Board have developed a Code of Conducts and Ethics (CCE) for the Tourist Guide (TG) profession. This CCE is created by TGs for TGs and will help to project a positive image of TGs to both locals and tourists and show the TGs' commitment to maintain the standards of professional conduct that are being established. There will be no penalties attached to this CCE. <br><br>Attached please find a copy of the CCE for your reference.
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